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Audio System Symptom Troubleshooting - Audio disc skips

Audio disc skips
  1. Confirm the vehicle's tyres are properly inflated with no cupping or flat spots.
  1. Check the customers CD for scratches, fingerprints, and marks.
    NOTE: The following test should be done with audio unit bass and treble set to customers listening performance. When comparing to known-good vehicles, the comparison should be done on same model and trim level.
  1. Compare the customer's CD that is skipping in a known-good vehicle under the same conditions.
Does the CD skip in the known-good vehicle under the same conditions?
YES -
Operation is normal.■
NO -